Privacy Policy

Effective date: October 24, 2025

Summary: This Privacy Policy explains what data Clovord collects, how we use it, and what rights you have regarding your information.

Introduction

Clovord values your privacy and is committed to protecting your personal information. This document describes how we collect, use, and disclose information when you use our services, websites, and applications (collectively, the “Service”).

Information We Collect

  • Account Data: Information you provide when creating or managing your account, such as username, email, and Discord ID (if used).
  • Usage Data: Information about how you use Clovord, including guilds joined, messages sent, voice participation, device type, and IP address.
  • Content: Messages, files, or other materials you upload or share within the Service.
  • Payment Data: When purchasing subscriptions, payment details are processed by third-party providers like Stripe. Clovord never stores full card information.
  • Cookies: We may use cookies or similar technologies for authentication and analytics.

How We Use Information

  • Provide, maintain, and improve the Clovord Service.
  • Ensure safety, prevent fraud, and enforce our Terms of Service.
  • Communicate updates, feature changes, and account notifications.
  • Comply with applicable legal obligations.

How We Share Data

We do not sell personal information. We may share data only with:

  • Service Providers: Hosting, analytics, customer support, and infrastructure vendors bound by confidentiality agreements.
  • Payment Processors: To manage subscriptions and transactions securely.
  • Law Enforcement: When required by law or valid legal request.

Data Retention

We retain data for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your account and data anytime by contacting [email protected].

Your Rights

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate information.
  • Deletion: Request erasure of your personal data.
  • Objection: Object to specific types of processing.
  • Portability: Request export of your data in a portable format.

To exercise any of these rights, contact [email protected]. We will respond in accordance with applicable laws (e.g., GDPR).

Security

We use reasonable organizational and technical safeguards—including encryption, limited access, and monitoring—to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

International Transfers

Clovord operates globally. Your data may be transferred to and processed in countries that may not have the same data-protection standards as your home jurisdiction. We ensure such transfers comply with applicable laws and include adequate safeguards.

Cookies & Analytics

Clovord may use cookies and analytics tools to improve performance and understand usage patterns. You can manage cookie preferences in your browser settings. Disabling cookies may affect some Service features.

Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above reflects the latest revision. Major changes will be communicated via our website or in-app notices.

Contact

If you have any questions or concerns about this Privacy Policy, contact us at:
• Email: [email protected]
• Website: clovord.com
• Community: Clovord Platform